肝心の知りたい点が不明確なので　追加質問を出した。

わざわざKLのMid Valley 支店まで行かないといけないのか、の確認と、受付で発行を依頼すると当日中(1、2時間)に発行してくれるのか　の2点だ。

Dear Vaish
Maybank Group Customer Care

Thank you for your reply.

Regarding “BANK CONFIRMATION LETTER for MM2H Lien fixed deposit “, you explained that “you are required to visit the branch for account confirmation letter as proper verification is required.”

I have two related questions as bellow.

1) My Lien Fixed Deposit is placed at Maybank MidValley Branch in KL while I live in Ipoh and have my Maybank account in Jelapang Branch in Ipoh.
Can I visit Jelapang Branch in Ipoh to obtain “Bank confirmation letter”? (Can Jelapang Branch issue it?)

2) If I need to go to Mid Valley Branch in KL, can they issue the “Bank confirmation letter “ on the same day within a couple of hours when I visit the counter?
If not, how long will it to take?

Regards

以上　(2/9記)