頓珍漢の回答だ。

saving account の銀行証明のことなんて質問していないのに。。。

Maybankの顧客サービス担当セクション(Maybank Group Customer Care)のレベルが低いのか、私の質問文に問題があったのか、ともかく　もう一度　より明確にした質問文を作成して　送信することにした。

この質問文でわからないようなら　Vaish は阿呆だな。

( 以前、Jelapang 支店で　固定預金担当セクションで　同じ質問をしたのだが、そもそも　MM2H用の担保定期預金のBank Confirmation letter のことを知らず、調べて電話しするので　待ってくれ　と言われた。　

その後　待てど暮らせど　電話などかかって来ないので、再度　Jelapang支店で　その担当者に会って聞いた。

そしたら、　「定期預金の元本組み込み利息が日々累積して行くので　つまり変動するので、特定額のBank Confirmation letter は出せない」　と　いう返事だった。

呆れてしまった。　Jelapan支店を相手に質問していたんじゃ埒が開かない　と悟った。)

~~~~~~~~~~

Dear Vaish

My question is not related to Saving Account confirmation but I am asking about Lien Fixed Deposit account which I placed in Mid Valley branch in KL.

I have clarified my question more specifically as bellow.

1) My Lien Fixed Deposit is placed at Maybank MidValley Branch in KL. I live in Ipoh and have my Maybank saving account and other Fixed deposits account in Jelapang Branch in Ipoh too.
Can I visit Jelapang Branch in Ipoh to obtain “Bank confirmation letter of Lien Fixed Deposit ”? (Can Jelapang Branch issue it?)

2) If I need to go to Mid Valley Branch in KL, can they issue the “Bank confirmation letter of Lien Fixed Deposit “ on the same day within a couple of hours when I visit the counter?
If not, how long will it to take?

Regards

From iPad

2023/02/16 15:48、m2u inquiry のメール:

Dear Valued Customers,

Greetings from Maybank .

Thank you for your email.

In reference to your email dated 9th February 2023 on your inquiry. Our apology for the delay reply and any inconveniences responding to your inquiry due to surge of incoming emails into our inbox.

Here are our response pertaining to your enquiry :

1) Please be informed if you wish to request for Saving account confirmation letter you may visit Maybank Jelapang for assistance.

2) Kindly contact the branch prior to you visit in order to confirm on the confirmation letter

For branch contact details, kindly visit the link below:
https://www.maybank2u.com.my/maybank2u/malaysia/en/personal/about_us/locate_maybank.page

For any urgent matters on lost card reporting, kindly contact our Maybank Group Customer Care at 1 300 88 66 88 or 03-7844 3696 (overseas) and to report on phishing or scam related, you may contact our Phishing hotline at 03-5891 4744.

Thank you for reaching out to us and we truly appreciate your patience and understanding.

Stay Safe.

Best regards,
Vaish
Maybank Group Customer Care
*Kindly do not include your full card information in your communication with us.

以上　(2/16記)